Terms & Conditions

These terms govern the use of the Kemaps website and all purchases made through it. By placing an order, you agree to these conditions.

1. Products

At Kemaps, we sell personalised physical maps. The base design cannot be modified, but you can customise the text.

2. Personalisation

You can customise the text fields shown on the product page. For logos or special requests, contact us at info@kemaps.com.

3. Orders

Add your chosen product to the cart, personalise it if needed, and complete the secure checkout. You’ll receive a confirmation email with your order details.

4. Payment

We accept secure payments via card and trusted providers such as Stripe or PayPal. All transactions are processed through Shopify.

5. Delivery

Orders are dispatched within 1–3 working days after confirmation and approval of the design preview, where applicable. We ship worldwide.

6. Returns

Returns are accepted within 30 days for non-personalised items. Personalised products can only be returned in case of defects.

7. Intellectual Property

All designs, content and images are the property of Kemaps and may not be used without permission.

8. Contact

For any questions, contact us at info@kemaps.com.